testimonials

What our customers say about ISP Rock

The most important thing we can tell you is this: We have never lost a customer. Every single ISP that has joined us since the beginning is still with us today. To us, that’s not just a “retention rate”—it’s a point of pride. We know that many people in this industry feel like just another number to their software providers. We see it differently. Many of those who felt forgotten by the “big guys” are now part of our ISP Rock family.

Once you’re in, we make sure you have every reason to stay. Because at the end of the day, our business is built on your success.

Brendan Kelley

President, REVinternet

After reviewing several options for an OSS/BSS system, REVinternet chose ISP Rock and we’re glad we did. ISP Rock perfectly matches the needs for our business.  It is feature rich without the high price tag. Also, the service is just fantastic. ISP Rock really works closely to ensure your instance is designed to your specifications. It’s not cookie cutter, and that’s really important to so many ISPs.

Harold R.

Integration Engineer, Garland, NE

ISP Rock makes it so easy to manage our network and customers. I can quickly set up new customers, find their devices, and configure equipment in just a few clicks. If I need help with anything, I can contact support whenever I need them.

Scot W.

WISP Owner, Louisville, NE

Go for it! Dave and team will do their best to smoothly transition your network from any other system and most likely will make your network more efficient and reliable in the process. You are getting more than a “system” when working with ISP Rock, you are getting a team that is invested in your success!

Linda B.

Owner, Taylor, AZ

The customer support is amazing! We don’t have issues often, but when we do, ISP Rock is always there with answers and never makes us feel dumb for asking questions. They often catch any issues before we even know about them, and fix it right away.

No Tickets, no waiting days for replies, you actually talk to a real live person. We get one-on-one help, but truthfully ISP Rock just runs so smoothly we rarely need support, but it’s good to know when we do they are there right away.

I would absolutely recommend them and share that there is no other platform offering everything they do, and best of all it’s easy to use for both the operators and the customers; what Dave has built is amazing.

Blaine G.

Systems Administator, Stanton, NJ

ISP Rock gives us powerful tools to quickly find the information needed to resolve any network problems for our customer. They provide us more insight of how the network is running and a better way to troubleshoot any issues.

ISP Rock is constantly evolving to meet and exceed our expectations, always adapting to what we need in a network management system.

 

Paul Brewster

General Manager, Panora, IA

Using ISP Rock has given me the time to focus on building my company. Our front office staff can log in, check what’s going on with a customer, and handle everything without bothering our engineers.

 

Micheal Davis

Systems/Installation Manager, Taylor, AZ

ISP Rock’s real-time device monitoring and instant outage notifications are game-changers. No need for third-party software—it’s all built in and seamless. The support is unmatched: friendly, knowledgeable, and always willing to help, even beyond their scope.