our services
How can we help you today?
At ISP Rock, we’re on a mission to make life just a little bit easier for our neighbors in the industry. We’ve brought together everything you need to manage your business into one simple “home,” so you can stop juggling different systems and get back to what you do best. We don’t just build features; we listen. Most of our favorite updates come from requests by customers just like you—because if it helps you succeed, it helps us too.
network management tools
SmartConnect
Secure access to all of your network devices.
SmartPing
Simultaneously monitor every leg of a network path with a single click.
Monitoring & Notifications
Stay informed with real-time alerts for outages.
Speed Adjustments
Change speeds on your network devices as needed.
Blocking / Reinstatement
Effortlessly disconnect and reconnect users. As per your preference, automatically suspend customers. Suspended customers automatically reinstated after paying account balance.
Usage Graphs
See network usage at every site and on every individual device in your network.
Password Management
Store device credentials for more efficient operations.
Managed Routers
Manage WiFi settings, see customer devices and usage, control speeds and even have remote access to devices behind customer networks.
Automated Router Configuration
Save time with automated setup based on your specific needs. (Unbox, plug in, and wait for email/text saying it’s ready to go 30 seconds later.)
Bench / Lab Networks
Test and optimize network changes safely and pre-provision gear.
billing + finance
Bring Your Own Gateway
Full integration with Authorize.NET, IPPAY, TSYS and open integration with any other gateway with an API.
Recurring Billing
Full integration with Authorize.NET, IPPAY, TSYS and open integration with any other gateway with an API.
Account Credits
Add single credits or credit across any number of recurring periods you want to configure.
Other Payment Options Available
Cash, Check, Money Order, Barter, etc.
Accounts Receivable Report
One-screen summary showing aging report for all past due accounts.
Monthly Summary Report
Simple product summary averaged throughout the year accounting for all billing intervals.
additional features
Dedicated Servers
Your service runs on servers dedicated to your network and customers. No shared hosting.
Smaller ISPs
Most of our ISPs have under 1000 customers. We can certainly handle any size of ISP, but our passion is helping smaller ISPs to have more success.
Privacy
All your information is kept confidential.
24/7 Support
Your network doesn’t just run 9-5 Monday to Friday, it runs all the time. So, we are available to you all the time as well!
No Contracts
We don’t agree that a piece of paper should dictate our relationship. Our service and expertise speaks for itself. We want you to stick around because you love our product.
schedule a free demo
Ready to see ISP Rock in action?
We’d love to show you how ISP Rock can streamline your processes, cut costs, and help you focus on what matters most: your growth. There is so much more to our platform than we could ever fit on one screen, and we’d like to show you the parts that will make the biggest difference for your specific network. If you need a specialized tool or a custom feature that isn’t in the box yet, we offer block billing for customizable work—giving you direct access to our engineering team to build exactly what you need. Just ask!
